Mobile Associate - Retail Sales
On-site · Charlotte, North Carolina, United States
Job Summary
Retail sales role at T-Mobile focused on delivering personalized technology and service solutions in a fast-paced store. Responsibilities include developing proficiency in customer service and sales, utilizing digital tools to demonstrate network coverage, service plans, and product features, completing required training to build knowledge of retail processes and wireless technology, and collaborating with colleagues across channels to ensure a seamless customer experience. The position emphasizes customer satisfaction, product knowledge, and effective use of digital resources, with opportunities for career growth and comprehensive benefits. Education requirement is a High School Diploma or GED, and the role requires 6 months of customer service and/or sales experience in a retail environment. The posting notes an hourly base pay with training pay and a pathway to incentives and advancement to a mobile expert role.
Required Qualifications
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment.
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