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T-MobilePosted 3 weeks ago

Mobile Associate - Retail Sales, Bilingual

$37,440–$37,440 year

On-siteRedlands, California, United States

Part TimeEntry LevelLarge

Job Summary

Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories while utilizing digital tools to demonstrate network coverage and service benefits. Deliver personalized device and service solutions that meet customer needs through consistent customer service and sales proficiency. Complete required training to build knowledge of products, services, systems, and processes for effective customer support. Also responsible for other duties/projects as assigned by business management as needed. This role supports retail operations in a fast-paced environment, impacting the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery.

Required Qualifications

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Retail environment
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales
  • At least 18 years of age
  • Legally authorized to work in the United States

Desired Qualifications

  • Bilingual

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