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T-MobilePosted 1 month ago

Mobile Associate - Retail Sales, Bilingual Spanish

$42,640–$42,640 year

On-siteElizabeth, New Jersey, United States

Part TimeEntry LevelLarge

Job Summary

Engage customers and facilitate their technology and service needs in a fast-paced retail environment by delivering personalized device and service solutions. Utilize digital tools consistently to demonstrate network coverage and service benefits during interactions, while building proficiency in customer service and sales to meet individual needs. Explore customer requirements and provide hands-on demonstrations of technology and accessories, completing required training to build knowledge of products, services, systems, and processes. Support team initiatives through effective communication and service delivery to enhance customer loyalty.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales

Desired Qualifications

  • 6 months of customer service and/or sales experience, Retail environment

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