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T-MobilePosted 3 weeks ago

Mobile Associate | Bilingual, Spanish Preferred - Retail Sales

$44,720–$44,720 year

On-siteBrooklyn, New York, United States

Part TimeEntry LevelLarge

Job Summary

Deliver personalized technology and service solutions by engaging customers, demonstrating network coverage, and recommending service plans using digital tools. Build product knowledge through required training on retail processes and wireless innovations while collaborating with colleagues to ensure a seamless customer experience. Support organizational goals by fostering strong customer relationships and loyalty in a fast-paced retail environment. This role focuses on developing skills in customer interaction, digital tool usage, and sales to enhance the customer journey.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales
  • Teamwork Orientation

Desired Qualifications

  • 6 months of customer service and/or sales experience, Retail environment

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