Mobile Associate, Bilingual - Retail Sales

Mobile Associate role at T-Mobile focused on delivering a world-class in-store customer experience, building customer relationships, and educating customers on devices, plans, and IoT solutions. Responsibilities include assisting customers along their shopping journey, providing hands-on demonstrations of technology, performing side-by-side selling to identify personalized solutions, and leveraging digital tools to convey network coverage and service benefits. The position includes completing in-store training, collaborating with team members across channels, and contributing to a welcoming, inclusive environment. This is a learning role intended to prepare for advancement to Mobile Expert, with emphasis on customer advocacy, product knowledge, and proactive skill development. Education and experience requirements include a High School Diploma/GED and at least 6 months of customer service and/or sales experience; travel is not required. Salary information shows hourly pay with base and training pay, potential incentive targets, and stock benefits; combined compensation aims to provide a base around $20/hour inclusive of incentives, with additional stock grants and benefits.