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T-MobilePosted 1 week ago

Mobile Associate, Bilingual Preferred - Retail Sales

$37,440–$37,440 year

On-siteSan Antonio, Texas, United States

Part TimeEntry LevelLarge

Job Summary

Deliver personalized technology and service solutions by engaging customers, demonstrating network coverage and product features via digital tools, and recommending service plans. Build proficiency in customer service and sales while completing required training on retail processes and wireless innovations. Collaborate with colleagues across channels to ensure a seamless customer experience and support team initiatives. This role focuses on enhancing the customer journey through strong relationship building and effective use of digital resources.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales
  • Teamwork Orientation

Desired Qualifications

  • 6 months of customer service and/or sales experience, Retail environment

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