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T-MobilePosted 3 weeks ago

Mobile Associate, Bilingual French/Creole - Retail Sales

$44,720–$44,720 year

On-siteBrooklyn, New York, United States

Part TimeEntry LevelLarge

Job Summary

Deliver personalized technology and service solutions by engaging customers, exploring their needs, and providing hands-on demonstrations of devices and accessories. Utilize digital tools consistently to demonstrate network coverage and service benefits during interactions. Complete required training to build proficiency in customer service, sales, and product knowledge for effective support. Engage customers to build relationships and contribute to a seamless experience while supporting team initiatives through effective communication.

Required Qualifications

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Retail environment
  • Change Agility
  • Communication
  • Customer Problem Solving
  • Customer Service
  • Engaging People
  • Multitasking
  • Sales
  • Must be fluent in English and French/Creole
  • At least 18 years of age
  • Legally authorized to work in the United States

Desired Qualifications

  • 6 months of customer service and/or sales experience, Retail environment

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