MnSCU Academic Professional 3 - Director of Financial Aid
$59,800–$87,693 year
On-sitePine City, Minnesota, United States
Job Summary
Develop and manage financial aid services supporting retention-focused outreach for diverse student populations, including first-generation and historically underrepresented groups. Serve as the technical expert on federal, state, and institutional financial aid rules, eligibility requirements, and policies. Lead the verification process, MN State Grant programs, educational loan programs, and student employment initiatives while ensuring regulatory compliance. Interpret complex regulations to help students maximize financial aid opportunities and provide accurate guidance to diverse cultures and populations. Collaborate with team members across departments to execute holistic student success initiatives.
Required Qualifications
- Three or more years of professional-level experience working with financial aid rules and regulations, project management, and the ability to interpret and understand new rules, regulations, and statutes
- Ability to collect, analyze, and assess data with record management and/or U.S. government reporting tools, and make effective recommendations to enhance continuous improvement and efficiency
- Excellent oral and written communication skills to communicate complex concepts and guidance to students
- The ability to fluently speak, read, write, understand and respond to a variety of spoken and written communications as well as effectively communicate policies, procedures and information in a positive, professional and courteous manner
- Excellent interpersonal and customer relation skills to understand and interpret complex information providing accurate and complete guidance professionally and courteously to diverse cultures and populations
- Technical computer skills sufficient to create word processing documents, spreadsheets, data collection, and create reports
- Detail oriented self-starter, extremely accurate with the ability to manage a large caseload and a variety of tasks simultaneously in a collaborative environment
- Ability to speak another language in addition to English
Desired Qualifications
- Baccalaureate Degree in a related field (or Baccalaureate degree in progress) (i.e. Business Administration, Public Administration, Finance, Accounting, Students Affairs, Psychology, Communication, Education, Social Work, or Sociology)
- Experience with ISRS, ImageNow, and Microsoft Office software
- Three or more years of executing a holistic approach of appreciative and/or financial aid advising to diverse populations with an emphasis on student success and retention
- Extensive knowledge of state and federal regulatory laws such as the Family Education Rights and Privacy Act (FERPA) and MN Governmental Data Privacy Act (MGDPA)
- Knowledge of Pine Technical and Community College academic programs and requirements and their direct relationship to admissions
- Five or more years of experience within higher education financial aid/student services, preferably in the Minnesota State College and Universities system
- Self-starter and an ability to function with minimal direction
- Ability to collaborate with team members between departments to execute initiatives
- Proven knowledge of Title IV regulations and programs
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