MNC Voice Process- Relocation to Pune/Bangalore
$300,000–$500,000 year
On-siteKolkata, West Bengal, India
Job Summary
Handle inbound and outbound calls with international customers, resolving queries related to products, services, billing, and technical support. Maintain accurate records of interactions and coordinate with internal teams for effective issue resolution while meeting quality, productivity, and customer satisfaction targets. This role requires a graduate with at least one year of experience in international voice processes and excellent English communication skills. Candidates must be based in Kolkata and willing to relocate to Pune or Bangalore, with paid professional training and relocation support provided.
Required Qualifications
- Minimum 1 year of experience in International Voice Process
- Graduate in any discipline (Mandatory)
- Excellent spoken and written English communication skills
- Strong customer service and problem-solving abilities
- Candidates must be based in Kolkata and willing to relocate to Pune or Bangalore
- Comfortable working from the office
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