Mitigation Project Manager- Cleveland, OH
On-site · Cleveland, Ohio, United States
Job Summary
Mitigation Project Manager responsible for leading emergency restoration projects from inspection through final walkthrough, securing scopes, and developing detailed, profitable estimates for fire, water, wind, vandalism, and related restoration losses. Manages approximately $1M+ in annual project volume, negotiates scope and pricing with insurance adjusters or clients, defines scope inclusions/exclusions, obtains signed contracts, and oversees production to ensure on-time, within-budget delivery and client satisfaction. Coordinates with the Project Coordinator, relays scope to Crew Chiefs and Technicians, performs final walkthroughs, processes change orders and billings, supports accounts receivable, tracks equipment/materials, analyzes profitability, maintains weekly EST/PIB reporting, and participates in on-call rotations. Requires leadership and mentoring of mitigation personnel and strong proficiency with job management software; preferred ASD certification and Xactimate proficiency.
Required Qualifications
- Strong experience in restoration, mitigation, or related construction field
- Proven ability to scope losses and write accurate estimates
- Strong understanding of insurance restoration processes
- Demonstrated leadership and project management experience
- Strong communication, negotiation, and organizational skills
- Ability to multitask and manage multiple active projects
- Ability to maintain IICRC Water (WRT) certification
- Willingness to obtain additional certifications (Mold, Fire, OSHA, Biohazard, etc.)
- Willingness to participate in On-Call rotation
- Acceptable driving record
- Reliable attendance and punctuality
- Proficiency with job management software and Microsoft Teams
- Team-oriented mindset with a positive, solution-focused attitude
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