Mitarbeiter Kundenservice (m/w/d)
$26,340–$26,340 year
On-siteSevenum, Limburg, The Netherlands
EXPIREDSevenum, Limburg, The NetherlandsOn-siteFull Time$26,340–$26,340 yearLarge
Full TimeLarge
Job Summary
Manage customer inquiries and complaints via phone and written communication, ensuring rapid resolution of order and shipping issues while maintaining service standards. Collaborate with internal teams to identify errors, analyze root causes, and implement continuous optimization processes for customer service workflows. Handle customer service tasks with a focus on problem-solving and relationship building to drive satisfaction and business success. Requires fluent German and English, with experience in customer service and MS Office. Located in Sevenum, Netherlands.
Required Qualifications
- Erste Erfahrung im Kundenservice (Telefonie, Schriftverkehr oder im Verkauf)
- Ausgeprägte Servicementalität
- Hohe Sorgfalt
- Zuverlässigkeit
- Herausragende mündliche und schriftliche Kommunikationsfähigkeit
- Schnelle Auffassungsgabe
- Erfahrung im Umgang mit MS-Office Programmen
- Verhandlungssichere Deutschkenntnisse in Wort und Schrift
Desired Qualifications
- Sprachkenntnisse in Englisch
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