MSG Gruppe logo
MSG GruppePosted 1 month ago

Mitarbeiter Kundenkommunikation / Terminplanung technischer Außendienst (m/w/d) Vollzeit, Standort München

On-siteMunchen, Bavaria, Federal Republic of Germany

Full Time

Job Summary

Coordinate customer communications and schedule appointments for technical field service teams. Manage rescheduling and last-minute changes while supporting capacity and deployment planning. Serve as the primary contact for customer and field technician inquiries, maintaining accurate documentation in internal systems. Collaborate closely with internal operations and technicians to ensure seamless service delivery. This role offers full-time, permanent employment in Munich within the MSG-Gruppe, supporting regional infrastructure and digital expansion across Germany.

Required Qualifications

  • Sehr gute Deutschkenntnisse in Wort und Schrift
  • Freundliches, verbindliches und professionelles Auftreten am Telefon
  • Organisationsgeschick und eine strukturierte Arbeitsweise
  • Zuverlässigkeit, Teamfähigkeit und Belastbarkeit
  • Sicherer Umgang mit PC, E-Mail und gängigen Office-Anwendungen

Desired Qualifications

  • Erfahrung in Kundenservice, Terminplanung, Disposition oder Innendienst

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce