Mitarbeiter Inside Sales (m/w/d)

Coordinate customer appointments and manage their preparation and follow-up while supporting new customer acquisition in rail logistics. Maintain and develop existing customer and supplier relationships, creating tailored transport solutions for block trains, individual containers, and intermodal traffic. Handle personal and telephone customer service, including claims management, and perform troubleshooting and error management during operations. Document all sales-relevant data in the CRM system with a focus on rail forwarding. This role offers a permanent contract with 28 vacation days plus holidays, flexible working hours, and a hybrid model after onboarding.