Mitarbeiter:in Kundendienst B2B (m/w/d) in Wals bei Salzburg gesucht Schwerpunkt Servicekoordination
$2,362–$2,362 year
On-siteSalzburg, Salzburg, Austria
Job Summary
Coordinate and manage B2B service orders while serving as the primary contact for business customers. Accept phone and written service inquiries, ensuring clients receive the best possible solutions through consultation on maintenance offerings. Utilize the SAP CRM system to track interactions and maintain accurate records of service requests. Maintain organizational oversight during high-pressure periods, balancing open communication with professional telephone etiquette to meet customer needs. Requires a completed commercial apprenticeship (Lehre, HAS, HAK) and familiarity with CRM/ERP systems such as SAP. Full-time position in Wals bei Salzburg with home-office options and a structured onboarding process.
Required Qualifications
- abgeschlossene kaufmännische Ausbildung (Lehre, HAS, HAK o.Ä.)
- MS-Office
- kommunikativ
- Energie
- Lernbereitschaft
Desired Qualifications
- Erfahrung in der Kundenbetreuung
- Erfahrung mit CRM- und ERP-Systemen (z.B. SAP)
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