Mitarbeiter im Kundensupport (Coaching Team) m/w/d
$36,000–$36,000 year
On-siteVillingen-Schwenningen, Baden-Wurttemberg, Germany
Job Summary
Introduce new clients to coaching programs and manage digital training platforms while communicating via phone, WhatsApp, and Facebook groups. Prepare for and accompany live calls, conduct support calls to actively increase client success, and act as a reliable liaison between coaches, clients, and the team. Work in a structured, digitally supported environment across departments, applying strong communication skills and discipline to boost client outcomes. Join Falk Berberich CONSULTING, Europe's leading martial arts consulting firm, to grow your career in a supportive, high-impact team.
Required Qualifications
- kaufmännische Ausbildung
- Gute PC-Kenntnisse
- Fähigkeit, bestehenden Prozessen strukturiert zu folgen
- Schnelle Auffassungsgabe und hohe Disziplin
- Ausgeprägte kommunikative Fähigkeiten
- Guter Umgang mit Leistungsdruck
- Teamfähigkeit und Verantwortungsbewusstsein
- Ruhige und angenehme Stimme
- Saubere und fehlerfreie schriftliche Ausdrucksform in Deutsch
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