Mitarbeiter im Customer Service (m/w/d) Vollzeit (40 Std./Woche)

Handle telephone and written customer inquiries for Cochlear's implantable hearing solutions, serving CI wearers, families, clinics, and audiologists. Process orders and service requests for business and private clients while coordinating case creation in Salesforce and managing inventory within a medical device environment. Collaborate with sales, marketing, and logistics teams to drive customer satisfaction and support internal process improvements. Maintain accurate data records and provide input for service enhancements. Work full-time (40 hours) with flexible hours and two days of remote work, reporting to a team in Hannover.