Mitarbeiter Customer Service/ Vertriebsinnendienst

Manage the complete administrative processing of the national market business in the German food retail sector, including discount channels. Handle customer master data entry, receive and forward customer orders to logistics providers, and coordinate freight space allocation. Process customer complaints, verify and record invoices in coordination with SKAM, and create relevant documents such as credit notes and export declarations. Generate sales analyses, prepare quotations, and handle customer inquiries via phone. Collaborate closely with the outside sales team and communicate with business partners in Spain.