Mit Herz & Headset – Kundenservice im Büro (m/w/d)

Conduct telephone and written communication on behalf of customers, identifying potential business contacts and qualifying leads for field sales teams. Schedule appointments for sales representatives and assist with tour and visit planning while maintaining professional engagement with business partners. Update customer, market, and project data within CRM systems and Excel lists through daily research and structured process adherence. Collaborate closely with external field staff and contribute actively to optimizing internal workflows and sales targets.