Mistequa Hotel Housekeeper
$35,630–$35,630 year
On-siteChewelah, Washington, United States
Job Summary
Clean and tidy all hotel facilities, including rooms, lobby, and laundry areas, to maintain high cleanliness standards and orderly conditions. Create daily job lists, record serviced rooms, and maintain equipment in good condition. Handle reasonable guest requests, report shortages, damages, or security issues, and ensure compliance with Gaming Commission, state, and federal regulations. Deliver excellent customer service while adhering to SMILE service standards and internal control policies. Work effectively in a fast-paced environment, moving efficiently across all work areas and communicating with guests, team members, and external contacts.
Required Qualifications
- Must be 18 years of age
- Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal
- Must learn and ensure policies and procedures are being followed per the departments' Internal Controls
- Must adhere to the Mistequa Casino Hotel Team member Handbook
- Must adhere to our SMILE service standards and Core Values
- Must be able to communicate effectively with all levels of team members, guests, and outside contacts
- Must be able to work effectively in a fast-paced environment
- Must be able to move around all work areas effectively and efficiently
- Must be able to work periodically under conditions of extreme urgency
- Proven working experience in relevant field
- Ability to be a team player
- Ability to work independently, use good judgment and stay motivated
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Must be able to lift and carry up to 55 pounds
- Must have close vision, distance vision and color vision
- Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission
- Must have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department
- Must be able to consult Internal Control Procedures and Policy Manuals for guidance
- Must be able to report illegal activity to Security or the appropriate levels of Management
- Must submit to a pre-employment drug test
- Must submit to random drug testing following employment
Desired Qualifications
- High school diploma or (GED) preferred
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