Mission Architect

Mission Architects help customers adopt and succeed on Northwood's ground station network. You'll work with satellite operators to understand their missions, shape requirements, and guide them from first conversation through deployment and beyond. You’ll partner closely with Business Development, Engineering, and Program Management throughout. Responsibilities include making customer missions succeed on the network, serving as the primary technical contact during capture, evaluation, onboarding, and post-deployment, supporting proposals and expansion, leading technical discovery, demos, readiness reviews, onboarding and deployment readiness, translating customer needs into clear priorities for Engineering, Product, and BD, hands-on implementation with customers and Engineering to bring up, troubleshoot, and validate operations, surfacing adoption blockers and recurring needs to shape product and network, and building reusable discovery frameworks and customer-facing materials for scale. Preferred qualifications include satellite communications, RF, space operations, ground stations, or telecom infrastructure, and the ability to obtain TS/SCI clearance. The role requires a Bachelor’s degree in relevant fields or equivalent experience, 5+ years in customer-facing technical roles, and up to 30% travel. Compensation details are provided as a compensation package with potential equity and benefits; ITAR considerations apply.