Migration Support Coordinator
$387,500–$645,700 year
On-siteAalborg, North Denmark, Denmark
Job Summary
Guide clients through the transition from the current Pure Portal to the New Pure Portal by identifying and documenting technical and functional issues. Communicate progress, decisions, and next steps clearly while coordinating activities with the migration team and software developers. Work directly with developers to investigate and resolve issues, maintaining accurate project and client documentation throughout the process. Identify recurring challenges and opportunities to improve the migration workflow, taking ownership of assigned clients until completion. This temporary project position runs through the end of 2026, with potential extension into 2027 based on business needs.
Required Qualifications
- Strong command of English, both verbally and in writing
- A bachelor's degree or higher
Desired Qualifications
- Danish
- Experience with client communication, customer service, technical support, software implementation, technology migration, or a similar area
- Strong problem-solving and analytical skills
- The ability to understand client needs and explain technical information clearly
- A structured approach with strong attention to detail
- The ability to collaborate effectively with clients, project colleagues, and software developers
- Curiosity, initiative, and the ability to learn new systems and processes quickly
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