MidMarket Sales Engineer (Chicago)
$101,150–$119,000 year
RemoteUnited States or Chicago, Illinois, United States
Job Summary
Lead architecture-level technical discussions with security, email, and identity teams to uncover customer pain points and drive successful outcomes for Enterprise-scale Proof of Value programs. Conduct technical discovery, run competitive landscape research, and confidently answer modern threat questions without deferring to engineering. Articulate why legacy secure email gateways fail against social engineering attacks and educate sales executives on Abnormal Security's platform. Serve as the primary technical decision partner from discovery through close, owning POV success criteria while influencing senior stakeholders in both virtual and in-person settings. Located in the Chicago area, this role requires 3+ years of sales engineering experience and a solid understanding of SaaS security models, DNS, TCP/IP, and TLS.
Required Qualifications
- 3+ years of Sales Engineering experience OR relevant industry experience
- Demonstrated ability to lead technical discovery and architecture discussions with security, infrastructure, identity and compliance teams
- Strong technical presentation and communication skills, both verbal and written
- Ability to see and present the 'big picture,' uncover complex business challenges, and architect solutions to solve customer needs
- Ability to work independently in a fast-paced, high-impact sales environment
- Positive attitude, strong customer focus, and a high sense of ownership over customer results
- Solid technical understanding of SaaS security models including multi-tenant cloud environments
- Working knowledge of DNS, TCP/IP, TLS, and enterprise networking concepts as they relate to email and SaaS security
Desired Qualifications
- Experience with enterprise email security platforms (Proofpoint, Mimecast, Cisco, Barracuda, etc.)
- Technical background in messaging and internet security principles
- Hands-on experience with Microsoft Exchange Online / Microsoft 365 or Google Workspace
- Strong understanding of SMTP mail flow, MX records and mail routing
- Working knowledge of email authentication (SPF, DKIM, DMARC) and common failure modes
- Strong understanding of Cloud SaaS infrastructure including identity services such as Azure AD / Entra ID / Google Identity
- Ability to explain identity-driven and modern social engineering attacks and controls at an architectural level
- Experience integrating SaaS platforms via OAuth and REST APIs
- Familiarity with SIEM platforms (Splunk, Sentinel) and SOC workflows
- Experience working with or alongside SOC incident response teams including creating incident response workflows
- Security certifications (CISSP, CEH, or equivalent) for credibility with enterprise buyers
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