Mid Office Services Manager Sr
On-site · Pittsburgh, Pennsylvania, United States
Job Summary
Manages strategic planning, implementation and ongoing monitoring of Middle Office Services teams within PNC's Private Banking organization. Provides coaching and development to Middle Office teams, ensures adherence to policies and procedures, and supports internal client-facing partners to deliver an exceptional client experience. Identifies trends across accounts and proposes remediation or mitigation strategies, manages risk, and designs/manages projects to leverage current team skillsets while expanding in-house expertise. Builds strong internal partnerships across lines of business, aligns team activities with enterprise risk management, and enables change to achieve results.
Required Qualifications
- University/college degree required
- Bachelor's degree required
- Masters degree desirable
- 5+ years of management experience typically required
- 8+ years industry experience typically
- Experience in Middle Office or similar functions preferred
- Strong risk management and regulatory awareness (FDIA, SAFE Act, FINRA) preferred
- No required certifications/licenses
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