Mid-Market Account Manager, Sarawak (Enterprise Business)
On-site · Kuching, Sarawak, Malaysia
Job Summary
The Mid-Market Account Manager role focuses on developing strategic plans for assigned accounts, ensuring KPI goals are met, and building strong customer relationships. Responsibilities include formulating retention strategies, providing data for business decisions, maintaining CRM updates, assisting with collections, and collaborating with sales teams for account growth. Ideal candidates should possess strong communication skills, a result-driven attitude, and be passionate about customer solutions. A bachelor's degree in business administration, sales, or a relevant field is required.
Required Qualifications
- Tertiary education in business administration, sales or relevant field
Desired Qualifications
- Strong communication and interpersonal skills
- Aptitude in building relationships with professionals of all organizational levels
- Result driven and passionate individual
- Eager to help customers by providing solutions based on customer needs
- Relationship management skills
- Openness to feedback
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