Mid-Market Account Director, Talent Solutions
HybridHong Kong, Hong Kong
Job Summary
Research customer businesses and prepare insights for meetings, then ask layered questions to clarify objectives and challenges beyond surface details. Build relationships with multiple stakeholders across the organization while shifting communication styles to fit their needs. Lead with solutions rather than products to drive shared vision and decision-making, using data and insights to support investment recommendations or overcome objections. Proactively mitigate churn risk, engage customers to confirm value, and identify opportunities to deliver greater growth. Map key stakeholders to assess relationship strength and create outreach strategies, applying business acumen to negotiate commercial agreements and optimize ROI. Manage territory planning, forecasting, and quota attainment while following best practices in CRM tools to drive revenue targets.
Required Qualifications
- 6 + years of relationship building Sales/Account management experience
- Business level of fluency in both verbal and written Cantonese, Chinese and English
Desired Qualifications
- Experience working with C-level customers for solution sales
- Experience with HR software
- BA/BS degree or equivalent in a related field
- Experience with SaaS opportunities and Salesforce.com platform
- Experience selling IT solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Strong negotiation and accurate forecasting skills
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Excellent communication, negotiation and forecasting skills
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment
- Ability to gather and use data to inform decision making and persuade others
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
- Interpersonal skills
- Multiple Stakeholder Management skills
- Communication skills
- Pipeline Management
- Multi-threading
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