Microsoft Dynamics CRM Administrator
$78,000–$85,000 year
On-siteBuffalo, New York, United States or Orchard Park, New York, United States
Job Summary
Monitor and manage the Microsoft Dynamics CRM system configuration, including user accounts, security roles, and business units. Develop new capabilities by working with process owners to refine existing workflows, create customizations, and build operational reporting dashboards. Plan system upgrades, conduct quality assurance and acceptance testing, and facilitate integrations with other systems while managing the Azure environment. Provide end-user support through the helpdesk and collaborate with IT members to align platform maintenance with the Colleges enrollment strategy.
Required Qualifications
- Bachelor's degree or higher in Information Systems, Business, or equivalent
- 3+ years administrating Microsoft Dynamics CRM
- This position requires a background check
Desired Qualifications
- Higher Education industry experience a plus
- Relational database management including queries, reporting, and administration desired
- Proficient in all Microsoft Office applications
- Previous experience with other software applications such as database and reporting programs preferred
- HTML and web development experience preferred
- Ability to build relationships at all levels within the College
- Critical thinking and problem solving skills
- Planning and organizing
- Communication skills
- Team work
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.