Microsoft 365 and Support Services Engineer
Lehi, Utah, United States or USRemoteFull TimeMid LevelNot SpecifiedUnknown
Job Summary
Join Digital Forge as a Microsoft 365 and Support Services Engineer, deploying and managing Microsoft 365 and Azure AD environments, and maintaining desktop infrastructure. Responsibilities include routine maintenance, supporting end-users, and coordinating IT operations. Candidates should have a minimum of three years of IT support experience, proficiency in Windows and Mac desktops, and strong communication and organizational skills. Preferred qualifications include experience with advanced Office 365, Azure Active Directory, and support management roles. The position offers flexibility and comprehensive benefits.
Required Qualifications
- Three years or more of IT support experience
- Two years of experience with managing Windows and Mac Desktops
- Having worked in a highly motivated, fast-paced, critical support role
- An excellent reputation for support to end-users and leading teams
- Excellent decision making and critical-thinking skills
- Excellent organizational and communication skills are required
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Must be an energetic and highly motivated self-starter
- Must be self-motivated and have a positive attitude
- Must be detail oriented
- Must have the ability to multi-task
- Must have excellent oral and written communication skills
- Must have the ability to communicate effectively with others
Desired Qualifications
- One year or more of advanced Office 365 experience is preferred
- Solid experience in support management roles is preferred
- Experience with Microsoft Azure Active Directory is preferred
- Experience with AWS or Azure
- Experience with Windows Servers
Additional Requirements
- Some regional travel may be required – all expenses paid
- Participate in an on-call rotation schedule