Microsoft 365 Administrator
$108,640–$135,800 year
HybridTopeka, Kansas, United States
Job Summary
Administer and support assigned infrastructure technologies to ensure reliability, availability, and performance. Analyze business and technical requirements to develop infrastructure solutions that support organizational objectives. Lead and support infrastructure projects using established project management methodologies. Design, implement, and maintain infrastructure architecture, standards, procedures, and documentation. Monitor infrastructure performance and perform maintenance, upgrades, and remediation activities. Evaluate infrastructure processes to recommend improvements that enhance efficiency, service quality, and cost effectiveness. Collaborate with business leaders, vendors, and technical teams to deliver technology solutions and service commitments. Provide technical guidance, mentoring, and knowledge sharing to team members and stakeholders. Ensure compliance with organizational standards, security requirements, governance frameworks, and business continuity practices. Must be accessible via mobile services during non-working hours for upgrades, system outages, and configuration changes.
Required Qualifications
- High school diploma or equivalent
- Bachelor's degree or completion of a Computer Science Program from a Technical Trade School preferred
- Technical training with certification in assigned technology
- Minimum of eight years' experience in I.T. and/or application development
- Must be accessible via mobile services (i.e. text, voice, data) during non-working hours for upgrades, system outages, and configuration changes
- Must reside in Kansas or Missouri or be willing to relocate as a condition of employment
- Knowledge of networking, security, operating systems, storage, databases, disaster recovery, and related technologies
- Strong analytical and problem-solving skills with the ability to assess impacts and implement effective solutions
- Ability to plan, coordinate, and manage complex technical projects and initiatives
- Skill in developing and maintaining technical documentation, procedures, and standards
- Strong verbal and written communication skills with the ability to communicate technical concepts to diverse audiences
- Ability to organize work, manage competing priorities, and meet deadlines
- Ability to build collaborative relationships and influence stakeholders across technical and business functions
- Knowledge of IT service management, change management, and industry best practices such as ITIL, COBIT, and Agile
- Ability to work independently, exercise sound judgment, and provide technical leadership and mentoring
Desired Qualifications
- Demonstrated experience with managing assigned technology by performing regular and critical maintenance tasks within defined service levels
- Experience administering Microsoft 365 services including, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Power Platform and Microsoft Entra ID
- Experience planning and executing Microsoft 365 migrations and tenant modernization projects
- Experience managing Microsoft Entra ID, Conditional Access, Authentication Methods, and Identity Governance
- Experience with Microsoft Purview including Sensitivity Labels, Data Loss Prevention, Information Protection, and Records Management
- Familiarity with Defender for Office 365 and Proofpoint security/compliance solutions
- Experience designing and implementing guest access and external collaboration controls
- Advanced PowerShell experience for Microsoft 365, Exchange Online, SharePoint Online, and Microsoft Graph
- Experience creating automation solutions using PowerShell, Graph API, or Ansible
- Experience serving as an escalation point for complex Microsoft 365 issues
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