MHSU Care Manager (Mobile Position - Gastonia, NC)
On-siteGastonia, North Carolina, United States
Job Summary
Provide education, referrals, and care management activities for adults and children regarding physical health, behavioral health, and specialized services. Conduct comprehensive assessments, create care plans, and facilitate treatment team meetings to monitor progress toward goals. Link members to behavioral and primary healthcare services through community resources, coordinate benefits, and oversee care transitions between clinical settings. Identify service gaps, intervene as needed, and maintain accurate tracking of care management data and outcomes. Collaborate with stakeholders to identify system barriers and facilitate high-risk team meetings. This mobile position works primarily in assigned communities in Gastonia, NC, requiring the ability to travel as needed.
Required Qualifications
- Bachelor's degree in a human service field
- at least two years of full-time experience with the population served
- Bachelor's degree in a field other than human services
- at least four years of full-time experience with the population served
- Master's degree in a human service field
- one year of full-time experience with the population served
- Current unrestricted LCSW-A, LCMHC-A, LCAS-A, LMFT-A
- Current unrestricted LCSW, LCMHC, LPA, LMFT, LCAS, or RN licensure
- Current unrestricted licensure with the appropriate professional board of licensure in the state of North Carolina
- Must reside in North Carolina
- Must have ability to travel as needed to perform the job duties
- Extensive understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version)
- Considerable knowledge of the MHSU/IDD service array provided through the network of the LME/MCO's providers
- Knowledge of LME/MCO's implementation of the 1915(b/c) waivers and accreditation
- Exceptional interpersonal and communication skills
- Excellent computer skills including proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
- Excellent problem solving, negotiation, arbitration, and conflict resolution skills
- Detail-oriented, able to organize multiple tasks and priorities and effectively manage projects from start to finish
- Ability to make prompt independent decisions based upon relevant facts, to establish rapport and maintain effective working relationships
- Ability to change the focus of his/her activities to meet changing priorities
- A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance
Desired Qualifications
- Bachelor's degree in a human service field and at least two years of full-time experience with the population served
- Bachelor's degree in a field other than human services with at least four years of full-time experience with the population served
- Master's degree in a human service field and one year of full-time experience with the population served
- Current unrestricted LCSW-A, LCMHC-A, LCAS-A, LMFT-A
- Employee is responsible for complying with respective licensure board's continuing education/training requirements in order to maintain an active provisional license (prior to obtaining full licensure)
- Master's degree in a human service field and one year of full-time experience with the population served
- Licensure as a registered nurse (RN) and two (2) years of full-time accumulated experience with the population served
- Current unrestricted LCSW, LCMHC, LPA, LMFT, LCAS, or RN licensure with the appropriate professional board of licensure in the state of North Carolina
- Employee is responsible for complying with respective licensure board's continuing education/training requirements in order to maintain an active license
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