Mgr II, Quality

Quality Manager responsible for ensuring compliance with customer, regulatory, and WestRock processes; lead internal/external quality audits; resolve customer complaints; manage CAPA system; ensure SQF readiness and regulatory adherence; collaborate with production to maximize product quality and reliability while minimizing cost; provide daily quality data and executive-level presentations; lead quality technicians and drive continuous improvement through data analysis, SPC/SQC practices, and quality-management tooling; require strong interpersonal, problem-solving, and communication skills to supervise and develop a quality-focused facility team in a manufacturing environment.