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Courtyard by Marriott BoonePosted 4 weeks ago
EXPIRED

Mgr-Housekeeping

On-siteZhanjiang, Guangdong, China

Full TimeHigh School Or EquivalentEnterpriseHospitality Services

Job Summary

Direct daily shift operations for Housekeeping, Recreation/Health Club, and Laundry, verifying guestrooms, public spaces, and employee areas are clean and well-maintained. Inspect guestrooms daily, manage room status communications with Front Desk, and oversee inventory to ensure adequate supplies. Supervise staff training, schedule employees, track attendance, and enforce policies while maintaining the operating budget. Handle guest complaints, respond to service issues, and implement corrective action plans to improve guest satisfaction. Participate in departmental meetings to communicate goals and address employee feedback.

Required Qualifications

  • High school diploma or GED
  • 2 years experience in the housekeeping or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

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