Mgr-Banquets

Direct and motivate the banquet team while personally assisting in high-quality service delivery based on established standards. Monitor financial and administrative responsibilities, including asset protection, liquor cost control, and inventory management. Project supply needs for china, glass, and buffet presentations while adhering to all sanitation levels and safety procedures. Schedule staff to forecast service standards, manage departmental meetings, and act as a liaison to the kitchen. Identify training opportunities, develop corrective action plans for guest satisfaction issues, and handle guest complaints to maximize customer retention and growth.