MGM Rewards Representative - The Cosmopolitan
$35,360–$35,360 year
On-site · Las Vegas, Nevada, United States
Job Summary
As an MGM Rewards Representative at The Cosmopolitan in Las Vegas, you create a welcoming experience for guests by assisting with MGM Rewards enrollments, point redemptions, and promotional transactions across multiple systems (Patron Management, myVegas, MCP, Opera, Veridoc, GMP). You will issue comps and FREEPLAY, research and adjust Tier Credits, and coordinate promotional events while promoting the GameSense problem gambling program. The ideal candidate is at least 21 years old, has a High School Diploma or GED, and can navigate guest inquiries, rewards details, and mobile app interactions to enhance guest satisfaction.
Required Qualifications
- High School Diploma or GED
- Minimum 21 years of age
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