MFA/ZFA/Pfleger für Kundenbetreuung (m/w/d)

Support daily operations by assisting with routine customer issues and questions regarding the Online-Reception system. Collaborate with physicians, practice managers, and technical staff to optimize system integration into clinic workflows. Document customer feedback and feature requests for the development team while ensuring data privacy during sensitive patient interactions. Work alongside medical professionals to resolve challenges such as call center overload. Requires a medical background (MFA/ZFA), technical aptitude, and strong organizational skills. Hybrid work model with flexible hours available.