MEX Anfitrion Digital

Greet customers and non-customers in the self-service area with empathetic body language and vocabulary, guiding them through transactions and channel affiliations. Manage client flow both inside and outside the branch while identifying operations derivable to alternative channels such as Supermóvil, Santander Web, and ATMs. Verify necessary keys for digital operations, profile clients to determine appropriate derivations, and promote alternative channels by clarifying doubts and ensuring familiarity with self-service tools. Advise on digital channel functionalities and assist with updating notification media to reduce wait times. Requires a dynamic attitude, strong sales orientation, and proficiency in point-of-sale systems and bill detection.