Metered Utilities Specialist
Hybrid · Cincinnati, Ohio, United States
Cincinnati, Ohio, United StatesHybridFull TimeMid LevelNot SpecifiedMedium
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Medium
Job Summary
Metered Utilities Specialist responsible for managing customer utilities and rate reviews, with core knowledge of utility operations, tariff sheets, and billing processes; lead multiple projects from requirements to deliverables, define expectations with customers and team members, and ensure on-time delivery while leveraging strong analytical and communication skills to resolve issues and optimize utility usage.
Desired Qualifications
- Experience calculating and interpreting utility usage
- Excellent customer service
- Strong diagnostic skills
- Highly organized and detail oriented
- Ability to multi-task and prioritize multiple projects
- Self-starter
- Strong analytical skills
- Ability to navigate websites and investigate for project usage
- Ability to ask appropriate discovery questions to gather project requirements
- Strong verbal and written communication skills
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