Meta Lab Assistant Store Manager
$75,000–$75,000 year
On-siteWest Hollywood, California, United States
Job Summary
Lead daily store operations and drive business performance by serving as the leader on duty, overseeing opening/closing procedures, inventory management, and cash handling. Coach and develop team members to achieve sales, service, and operational goals while delivering exceptional customer experiences through product demonstrations and meaningful interactions. Analyze store performance to implement strategies for improved results and act as a subject matter expert on Meta's wearable and mixed reality products. Partner with technical support teams to ensure in-store technology functions properly and maintain brand standards. Requires 2+ years of retail sales management experience with flexible availability and on-call rotation.
Required Qualifications
- High School Diploma or equivalent
- 2+ years of retail sales management experience
- 3+ years of customer-facing expertise in retail sales
- Demonstrated strength in teaching/coaching techniques
- Extremely strong interpersonal communication, soft skills, written, and verbal skills
- Performance Management and conflict resolution skills
- Ability to build and foster business relationships at multiple levels and independently
- Ability to show patience and tact and remain calm under pressure
- High level of initiative and self-motivation with a continued drive to learn
- Strong time management and organizational skills
- Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision-making
- Flexible availability with the ability to be on-call as needed
- Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs, and grasp
- Frequently lift and carry up to 25 lbs
- Occasionally lift and carry up to 50 lbs
- Continuous hand/eye coordination and fine manipulation
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