Messaging Services Advisor (M365)

Provide advanced technical support for M365 services including Exchange Online, Defender for O365, and Enterprise Vault. Resolve complex integration issues, manage security policies, and handle on-call responsibilities for steady-state infrastructure maintenance. Perform regular system monitoring, optimize performance, and ensure compliance with data governance and privacy regulations. Generate reports on system usage and security while maintaining thorough documentation of configurations and troubleshooting procedures. Work closely with other teams to implement innovative solutions that improve service delivery and user experience.