Mesa Longbow - Relationship Manager 1 - Full-Time - Onsite - (AZ)

Relationship Manager I at Nuvision Federal Credit Union consults with members to identify needs, refer appropriate products and services (including Investment Services, Insurance, First Mortgages, and car buying services), and follow up on pending transactions. The role handles a wide range of transactions (opening/closing deposit and loan accounts, posting deposits/withdrawals/loan payments, transfers, and various account maintenance) with a primary focus on member experience and maintaining confidentiality. Responsibilities include conducting conversations that matter with members in person or by phone, identifying needs, offering solutions, and following up; calling on reports to grow business; completing required forms and maintaining accounts; reporting suspicious activity; completing training and compliance modules; contributing to continuous improvement and credit union events; and representing the credit union professionally. The position requires 12 months of relevant experience, strong product knowledge, customer-service and communication skills, and a high school diploma or equivalent, with onsite work in Mesa, AZ.