Merchandising Manager
HybridAustin, Texas, United States
Job Summary
Lead the execution of in-app merchandising directives to deliver compelling, on-brand shopping experiences aligned with broader marketing channels. Develop and implement data-driven strategies tailored to distinct customer segments to drive discovery, engagement, and category performance. Collaborate cross-functionally with marketing, finance, analytics, product, and sales teams to align on initiatives and optimize the discovery experience through continuous A/B testing. Analyze business performance to surface insights that guide pricing optimizations and improve user journeys while defining and tracking core merchandising KPIs.
Required Qualifications
- A relevant degree or comparable formal training, certification, or work experience
- 5+ years experience in website or app merchandising or similar roles within a fast-paced environment
- Proven experience identifying opportunities to find efficiencies throughout the customer journey that impact the user experience and growth
- Strong analytical acumen with cross-functional leadership ability
- Ability to focus on and improve customer experience and business performance through in-app placement, segmentation, experimentation, and continuous optimization
- Ability to demonstrate a high degree of ownership and accountability
- Ability to meet tight deadlines and ensure all directives and communications are accurate, clear, concise, and consistent with Favor core values
- Process and detail-oriented mindset with demonstrated ability to maintain a clear history of changes and documentation
- Strong understanding of CMS and how they work
- knowledge of Braze, Tableau, Contentful or similar tools
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