Merchandise Associate
$28,080–$29,120 year
On-site · Henrico, Virginia, United States
Job Summary
Merchandise Associate at Homesense/TJX delivers a highly satisfied customer experience by engaging with customers, upholding store processes, merchandising standards, and loss-prevention practices. Responsibilities include accurately processing purchases and returns, promoting credit and loyalty programs, maintaining store cleanliness and organization, supporting cross-training across store areas, participating in store recovery, and contributing to safety and shrink-reduction efforts. The role requires strong customer-service skills, effective communication, multi-tasking, and the ability to adapt to changes in direction or unexpected situations, with a flexible schedule and the ability to lift heavy objects as needed.
Required Qualifications
- Excellent customer service skills
- Able to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
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