Merchandise Associate
$33,800–$34,840 year
On-siteWestford, Massachusetts, United States
Job Summary
Deliver a highly satisfied customer experience by engaging with all customers, embodying customer service principles, and maintaining a clean, organized store environment. Accurately ring purchases and returns, count change, and process merchandise for the sales floor while adhering to operational and loss prevention standards. Promote credit and loyalty programs, support store shrink reduction goals, and participate in store recovery as needed throughout the day. Maintain organizational cleanliness standards, uphold merchandising philosophy, and respond appropriately to changes in direction or unexpected situations. Cross-train to work in multiple store areas to support business needs.
Required Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
Desired Qualifications
- Retail customer experience preferred
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