MEP Service Coordinator
On-siteIndianapolis, Indiana, United States
Job Summary
Receive and process service calls, create work orders, and manage customer accounts to ensure smooth communication between customers, technicians, and office staff. Review service documentation for billing accuracy, generate invoices for work and maintenance agreements, and follow up on outstanding receivables. Open and organize incoming mail, track purchase orders, manage deliveries, and assist with employee onboarding documentation and monthly reconciliations. Order office supplies and maintain inventory while supporting service technicians with BuildOps system issues and coordinating company events.
Required Qualifications
- Strong organizational skills with the ability to manage multiple priorities
- Excellent communication and customer service skills
- Proficiency with Microsoft Office Suite and general office software
- Ability to work independently while supporting a collaborative team environment
Desired Qualifications
- Previous administrative, office coordination, customer service, or accounts receivable experience
- Experience with BuildOps or service management software
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