MEP Dispatcher
On-site · Corpus Christi, Texas, United States
Job Summary
Dispatch and schedule HVAC, Plumbing, Electrical, and Mechanical service technicians across South Texas; manage daily service schedules, emergency calls, preventative maintenance, and quoted repairs; serve as the primary point of contact for customers regarding scheduling and service updates; coordinate communication between customers, technicians, and management; monitor technician productivity and maintain an efficient dispatch board; review completed work orders for accuracy and assist with service administration; manage on-call schedules and support overall service operations.
Required Qualifications
- 3+ years of dispatching experience within HVAC, Mechanical, Electrical, Plumbing, Facilities Services, or MEP contracting
- Strong scheduling, coordination, and customer service skills
- Experience managing multiple technicians and service calls simultaneously
- Proficient with dispatching and service management software
- Ability to thrive in a fast-paced environment and prioritize competing demands
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