Mental Health and Substance Use Outreach Nurse (RN/RPN) - Mobile Crisis De-Escalation Team (MoDe)
$86,153,600–$116,292,800 year
On-siteVancouver, British Columbia, Canada
Vancouver, British Columbia, CanadaOn-siteContract$86,153,600–$116,292,800 yearLicense Or CertificationEnterprise
ContractLicense Or CertificationEnterprise
Job Summary
Conduct mobile crisis response and outreach services for individuals experiencing urgent mental health and substance use problems in Vancouver. Perform initial screenings, bio-psychosocial assessments, and safety risk evaluations to determine care priorities and formulate treatment plans. Provide immediate crisis intervention, de-escalation for aggressive behavior, and post-crisis follow-up while collaborating with community service providers and interdisciplinary teams. Navigate clients to appropriate services and develop care plans using evidence-informed nursing practice. Requires a valid BC driver's license for local travel and current registration as an RN or RPN with three years of related experience.
Required Qualifications
- Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM)
- Three (3) years' recent, related experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Valid BC Driver's License
- Demonstrated knowledge of mental health and substance use theory and practice including therapeutic communication, crisis intervention and management, psychopharmacology and pharmacology, interdisciplinary care coordination and case management, individual and group counseling, key VCH and non-VCH community resources, and the nursing process
- Knowledge of infectious and chronic disease management
- Demonstrated knowledge of frameworks guiding nursing practice including client and family-oriented care, healthy equity, and psychosocial rehabilitation
- Demonstrated knowledge of Trauma and Violence Informed Practice, harm reduction approaches, recovery oriented and strengths-based care
- Demonstrated ability to promote Indigenous cultural safety
- Demonstrated ability to provide competent and culturally safe care in a variety of settings including with diverse populations
- Knowledge of relevant legislation, regulatory, policy and decision support tools and professional and practice standards contextualizing and enabling care in this setting (i.e. Mental Health Act, Adult Guardianship Act, BCCNM Standards)
- Demonstrated skill in clinical techniques such as motivational interviewing, cognitive behavioural therapy, or individual supportive counselling, group facilitation or psychoeducation
- Demonstrated skill in the application of the nursing process including appropriate screening, assessment, risk identification, care planning, intervention(s), and evaluation
- Demonstrated skill in the prudent selection and application of standards, assessments and measures defined by the organization for the service/practice setting
- Demonstrated ability to work with clients and families using a variety of care modalities - including but not limited to in-person, clinic, virtual and primarily outreach visits
- Demonstrated ability to identify and mitigate key risks (e.g. overdose risk/prevention, psychosis, suicide risk, medication side effects) through evidence-informed nursing practice, interdisciplinary care coordination, client- and family-centred care planning and case management
- Knowledge of emergency mental health and crisis stabilization
- Demonstrated ability to provide crisis intervention/treatment
- Demonstrated ability to assess and respond effectively to aggressive behaviour and or self-harm
- Demonstrated de-escalation, conflict resolution and problem-solving skills
- Demonstrated ability to work independently and collaboratively in an interdisciplinary team environment with diverse people through effective verbal and written communication, consultation, problem-solving, facilitation, conflict mediation and resolution
- Demonstrated ability to adapt to unexpected and challenging events, and reconsider workload priorities
- Demonstrated ability to effectively use clinical digital information systems for care documentation, risk communication, and care planning
- Basic computer literacy skills including the use of word processors, spreadsheets, printers, fax, email and calendar functions
- Physical ability to perform the duties of the position
- Must be available for weekend shifts
- Must be able to lift 50 lbs
Desired Qualifications
- Experience with mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment to determine if the client requires the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
- Experience working with the designated client population providing treatment services in a variety of community settings including outreach to individuals with mental health issues
- Experience providing mobile crisis response and/or outreach services to individuals experiencing urgent and emergent mental health and/or substance use problems
- Experience conducting initial screening and/or assessment as needed, to determine if the client requires, the provision of mobile crisis response, hospitalization and/or other community-based support
- Experience assessing bio-psychosocial-spiritual needs
- Experience conducting safety and risk assessments and formulating initial clinical impression to determine the priority of care requirements and the appropriate services and resources
- Experience providing crisis intervention and client care in the form of immediate screening and/or assessment, intervention, referral and support to clients in urgent situations
- Experience providing assessment and treatment once the crisis period has stabilized
- Experience attending to anticipated/unanticipated client responses to care
- Experience initiating measures to stabilize the crisis/emergent situations and responding effectively to aggressive behaviour and/or self-harm
- Experience providing the client/family/caregiver with education and support
- Experience developing the care plan with other key members of the interdisciplinary team
- Experience communicating and collaborating with others within community and acute care to facilitate the movement of clients to appropriate services as needs develop or change
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