Membership Specialist
$35,152,000–$52,000,000 year
On-siteHuntington Beach, California, United States
Job Summary
Conduct external and internal prospecting, distribute passes, and build merchant relationships to generate leads. Book membership appointments via phone to meet monthly goals and ensure guests receive the "Fitness Tour" presentation with a 50% closing target. Present membership options using approved materials, introduce new members to managers, and close sales while maintaining integrity on all agreements. Follow up with enrolled members, assist with facility maintenance, and retain members requesting cancellation. Work weekends and holidays per the sales schedule, attend mandatory daily and monthly meetings, and adhere to the uniform policy. Maintain accurate time records through the company check-in system.
Required Qualifications
- High school degree or GED
- 1-2 years sales experience
- In-depth knowledge of sales practices and techniques
- General understanding of Fitness Industry
- Ability to work with computers
- Good interpersonal communication skills
- Excellent customer service skills
- Independent, self-starter with strong organizational skills
- Team player
- Must complete company sales training and orientation program
- Must be available to work Weekends and Holidays
Desired Qualifications
- 1-2 years sales experience preferred
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