Membership Services Representative - Litehouse/Sandpoint
$32,760–$32,760 year
On-siteSandpoint, Idaho, United States
Job Summary
Process membership enrollments and program registrations using YMCA software while greeting members, directing them to facilities, and handling cash transactions with daily till reconciliation. Maintain friendly, professional interactions with members and staff, resolve inquiries or complaints, and provide comprehensive facility tours to encourage enrollment. Build positive relationships with participants and staff, actively participate in fundraising events, and document safety incidents and accidents per policy. Work weekday evenings from 3:00-9:00pm at the YMCA of the Inland Northwest, supporting youth development and community health initiatives.
Required Qualifications
- High School Diploma or GED
- One to two years of experience working with the public and cash handling
- Proficiency with standard business software computer operations
- Detail oriented and strong organizational and communication skills
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Completion of YMCA program-specific certifications upon hire
- Shifts are Weekday evenings from 3:00-9:00pm
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