Membership Services Representative - Litehouse/Sandpoint
$32,760–$32,760 year
On-siteSandpoint, Idaho, United States
Job Summary
Process membership enrollment and program registrations using YMCA software, while greeting members and staff to direct them to appropriate destinations. Maintain friendly, professional demeanors during in-person and phone inquiries, resolve complaints, and provide comprehensive facility tours to encourage enrollment. Accept and process cash transactions for programs and sales, reconciling the till drawer daily. Actively participate in annual fundraising events and projects to promote memberships and donations. Build positive relationships with members, participants, and staff while adhering to safety, emergency, and child abuse prevention policies.
Required Qualifications
- High School Diploma or GED
- One to two years of experience working with the public and cash handling
- Proficiency with standard business software computer operations
- Detail oriented and strong organizational and communication skills
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Completion of YMCA program-specific certifications upon hire
- Specific vision abilities required by this job include near vision
- The employee is regularly required to interact with others through oral comprehension and expression
- The employee is regularly required to engage in active listening and speech recognition
- The employee is regularly required to use computers and telephones
- The employee is often required to move around the facility
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