Membership Services Representative - Biddeford Maine
$35,360–$35,360 year
On-siteBiddeford, Maine, United States
Job Summary
Greet all members and guests, providing excellent customer service on the phone and in person by delivering complete and accurate information. Develop positive, authentic relationships within the organization to drive awareness, growth in people served, and revenue. Maintain accurate data tracking and documentation while registering members into programs, completing paperwork, and processing monetary transactions including accepting payments, issuing receipts, and reconciling cash drawers. Demonstrate clear knowledge of membership policies and procedures, incorporating the YMCA's mission and core values into daily interactions. Work Monday, Wednesday, and Friday shifts from 2:30 PM to 6:30 PM.
Required Qualifications
- Has a high school diploma or GED
- Demonstrates strong communication skills, including an ability to communicate effectively and respectfully
- Exercises good judgment and provides excellent customer service
- Pays attention to detail
- Can work with frequent distractions and interruptions
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