Membership Services Rep - Day Shift - 8 to 12 hours p/week

Deliver excellent, timely, and courteous customer service to members, guests, and program participants while maintaining knowledge of current membership policies, procedures, and fee structures. Enroll new members, process renewals, and register participants by accurately entering data into the point of sale system and reconciling daily cash drawers. Handle membership concerns, resolve issues, and inform supervisors of unusual situations. Maintain a clean, supplied, and organized member service desk, distribute mail, and provide administrative support as needed. Adhere to child protection policies, including abuse risk management training and reporting requirements. Complete CPR, First Aid, AED, and O2 certifications within 90 days. Work 8 to 12 hours per week in the day shift.